Delcam certainly does honour its maintenance system. You know, its the polite little things that count when you've just handed somebody ten grand of your money. This sure beat the previous opening screen message that was something really friendly like "YOUR IP ADDRESS HAS BEEN LOGGED FOR INVESTIGATION". I noticed at least last time I went to their website to get a patch, the opening page had a message politely asking users to register their.
I don't want them to shoot themselves in the foot, I like the program and don't want it to go away. Hopefully - and I truly do hope this - it may be changing. I haven't had any trouble with them myself or my license, knock on wood, but there is a small but growing base of legit people put out in the cold by Delcam (or their reps, anyway), several that I know personally, that show this is not an isolated thing. There is one guy I know of with a legit version collecting dust on the shelf and a pirate copy of the same version he has to use to do his work with for just that reason. Besides, apparently some of the pirate stuff is more stable on some laptops without all the security crap interfering and crashing out.
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It has all forced several people I know of who have bought legit versions to actually go pirate as they had no choice other than that or pay up for a full reg again. Even if you are on their good side and pay a grand or two a year to get maintenance you are going to likely be treated like a criminal. Lose or destroy that and you are just as screwed, pay again.
That was being the registered owner with a fully legit version with the dongle and all.
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Even if you try to pay the $1500-$2000 per year maintenance, you may well be refused and told no, the license is invalid now and you have to buy another full license at $9500 - and in one case the user was told in no uncertain terms by the salesman that if he didn't pay full price again he was a pirate and they would prosecute him for continuing to use his original copy he had paid for. Remember that there have been incidents recently that bring into doubt whether the $7500-$9500 license you buy today has any guarantee it will be honored when it comes time to update. Unfortunately, their reaction has been very toxic to their core user base - it hurts registered users and doesn't do much if anything to stop the serious piracy in the first place. Lately they seem to have gotten extremely paranoid over people pirating their wares - it has become epidemic particularly in China and India in large numbers of multi-seat environments - and it is very understandable they quite rightly want to and need to put a stop to this. I love the program, some of the people, and formerly the support. Artcam can cost a lot more than you think, depending on how lucky you are and/or whether you are willing to litigate internationally.
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